At Elle by Lakeside Laser, we are committed to providing high-quality products and excellent customer service. Due to the nature of our products and for the safety of all our customers, we do not accept returns or offer refunds once a product’s seal has been broken or tampered with.
Eligibility for Return/Refund:
• To be eligible for a return or refund, the product must be unused, unopened, and in its original packaging.
• The tamper-evident seal must be completely intact.
• Returns must be initiated within 3 days of delivery.
Non-Returnable Items:
• Any product that has been opened, used, or has a broken seal.
• Gift cards, promotional items, or discounted final sale products.
How to Request a Return/Refund:
1. Contact our support team at lakesidelaserme@gmail.com with your order number and reason for return.
2. If eligible, we will provide instructions for returning the item.
3. Once the item is received and inspected, we will notify you of the approval or rejection of your refund.
Refunds (if applicable):
• Approved refunds will be processed to the original method of payment within [7] business days.
• Original shipping charges are non-refundable.
We appreciate your understanding and cooperation in maintaining product integrity and customer safety.
Use codes BRIGHTSKIN, CLEANSKIN, or HYDRATEDSKIN to get special discounts on associated bundles when all items are added to your cart!